Vedora Customer Care
We’re Here to Help
Have a question about your order, delivery, size or exchange? Contact our support team and we’ll help you with the information you need.
Send Us a Message
Complete the form below with accurate details so our team can review your request.
Before You Contact Us
These details help our team understand and resolve your query more efficiently.
Share your order number and the phone number or email used while placing the order.
Keep clear photographs and an unboxing video available for wrong or damaged-product claims.
Check the product size chart and mention the product name and required size in your message.
Common Questions
Quick guidance before you submit your enquiry.
How can I get an update about my order?
Send us your order number and registered phone number or email address so we can identify the correct order.
What should I share for a return or exchange request?
Share your order number, the reason for the request, the required size if exchanging, and clear product photographs where applicable.
What should I do if my parcel arrives damaged or incorrect?
Contact us within the applicable policy window and provide your order number, clear photographs and an uninterrupted unboxing video.